Shipping policy

Shipping Policy

Thank you for shopping with Self Care Femme. Every order is carefully prepared and packaged to ensure your products arrive beautifully and safely.

Processing Time

Orders are processed within 2-5 business days (Monday through Friday, excluding holidays).

During product launches, sales, or holidays, processing times may be slightly longer. We appreciate your patience as we carefully prepare your order.

Shipping Times

After your order has been processed, estimated delivery times are:

  • Standard Shipping: 3-7 business days
  • Priority Shipping: 2-3 business days (when available)

Delivery times are estimates and are not guaranteed.

Shipping Rates

Shipping costs are calculated at checkout based on your order weight, shipping destination, and selected shipping method.

Free standard shipping is available on orders of $75 or more (before taxes and after discounts), unless otherwise stated.

Order Tracking

Once your order ships, you’ll receive a confirmation email with a tracking number so you can follow your package every step of the way.

Lost or Delayed Packages

Once your order has been handed over to the shipping carrier, Self Care Femme is not responsible for shipping delays caused by weather, carrier issues, or other circumstances beyond our control.

If your package appears lost, please contact the carrier first using your tracking information. If you need additional assistance, we’re happy to help.

Incorrect Shipping Address

Please verify your shipping address before placing your order.

If an incorrect address is provided and your order has already shipped, we cannot guarantee replacement or reimbursement. If your package is returned to us, additional shipping charges may apply to resend your order.

Damaged Packages

If your order arrives damaged, please contact us within 48 hours of delivery with:

  • Your order number
  • Photos of the damaged item(s)
  • Photos of the shipping box and packaging

We’ll work quickly to resolve the issue.

International Shipping

At this time, Self Care Femme currently ships within the United States only. International shipping may become available in the future.

Questions?

If you have any questions about your shipment, please contact us at:

Email: support@selfcarefemme.com

Thank you for choosing Self Care Femme, where every package is prepared with intention, care, and a touch of luxury.